.msi File Not Found when Updating a Garmin Software Application

MSI files are used by Windows Installer during the installation of an application. Most applications have their own MSI files.

The Following Errors may be Displayed if Windows is Unable to Locate a Previous Version of the MSI File During the Installation:

• The feature you are trying to use is on a CD-ROM or another removable disk that is not available.
• The feature you are trying to use is on a network resource that is unavailable.

The Windows registry contains the locations of these files for use when reinstalling or updating applications. The registry keys will point to files that no longer exist if these files are deleted (either due to a computer issue or because they were removed unintentionally).

1. Go to https://support.microsoft.com/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed and click the Download troubleshooter button 
   
2. Click download and open MicrosoftProgram_Install_and_Uninstall.meta.diagcab
   • This software is third-party and not created by Garmin. The software is licensed and created by Microsoft
     
3. Click Next
4. Click Uninstalling
5. Follow the provided instructions to select and uninstall the particular application
   • When uninstalling Garmin Express select:
     • Garmin Express
     • Garmin Express Tray
     • Elevated Installer
     • Garmin Update Services (skip if not present)
     • ANT Drivers Installer x64
   • Close the application when "Troubleshooting has completed" displays
     • This program will need to be run again for each item on the list to be uninstalled

This will resolve MSI-related issues when installing or updating Garmin applications.

Download and install the desired application from the Garmin software page once the Microsoft Fix it utility is complete.

See Removing Garmin Software and Garmin Registry Keys in Windows if the above does not work or try a different computer or consult a Microsoft Certified Repair Technician.