1. Connect the Garmin device to the computer
2. Press the Windows key + E
Click This PC (Windows 10 only)
3. Open the Garmin drive
4. Open the Screenshot or SCRN folder
5. Within this folder, you will be able to view or utilize the screenshot images
Select your product to confirm this information applies to you
Using the Screenshot Feature on an Automotive Device
The screenshot feature on an automotive device will allow you to take screenshots of the current screen on the device. This feature is primarily used for troubleshooting purposes. You can use the screenshot feature to take a picture if you see an error message.
See your owner's manual for steps to enable and disable the screenshot feature.
You can take a picture of the screen by touching the camera icon once you have enabled the screenshot feature.
To View the Screenshot on the Computer:
1. Connect the Garmin device to the computer
2. Open Finder
3. Click Go in the menu bar at the top of the screen
4. Click Computer
5. Open the Garmin drive
6. Open the Screenshot or SCRN folder
These are located in the Garmin folder on some devices
7. Within this folder, you will be able to view or utilize the screenshot images
Screenshot images can be saved to your computer or sent to product support if requested for troubleshooting.
See Sending a File, Folder, Photo or Video to Garmin Product Support