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Performing a Factory Reset on an inReach SE+ or Explorer+

There are a few instances where it may be necessary to perform a factory reset on an inReach SE®+ or inReach Explorer®+ handheld, including the following:

  • Not acquiring a satellite signal, during activation or otherwise
  • Restoring the default settings and erasing user data
  • Not functioning properly

The steps below should only be used if you cannot access the Settings option of your device. See the owner's manual for how to perform a factory reset via the Settings.

For a device that is not powering on, try a soft reset that does not erase your data first. If that does not resolve the issue, attempt the factory reset.


Factory Resetting an inReach SE+ or Explorer+ Handheld

NOTE: Performing a factory reset DOES NOT cancel your inReach® service. You can manage your inReach service by logging into the Garmin Explore™ Website. See Related for more information.

  1. Power off the inReach handheld
  2. Press and hold the X, DOWN, and Power buttons simultaneously
    • The device should power on into Firmware Update Mode:
      Plug in to update
  3. Press and hold the SOS button for about 5 seconds. Once the LED flashes green and red, release the SOS button
    • IMPORTANT: Before performing this step, verify that the device is in Firmware Update Mode as shown in the image above
  4. Power off the inReach handheld by pressing and holding the Power button
  5. Once powered off, power the inReach handheld back on
  6. Sync your inReach handheld on the computer. For steps, see - Updating inReach Firmware and Syncing Account Changes with inReach Sync

Your device is now reset and should be functioning normally.

Related