My Outdoor Watch That Appears Frozen or Non Responsive

If a Outdoor Watch is not charging, it is possible that there are connection problems with the charging cable, or the AC adapter may have failed.

Troubleshooting the Connection

There are a couple of things that can be checked when attempting to charge the watch.

• Disconnect and reattach the charging cable
• Ensure the contacts on the watch and charging clip are clean
  • For steps on cleaning contacts, see - Cleaning the Battery Contact on My Rechargeable Garmin Watch
• Charge device through a different power source, such as a computer
• Leave the device plugged into the charger for up to two hours
• Reset the device by holding the power key for 30 seconds
  • This will not erase any of your saved data or settings