Select your product to confirm this information applies to you

My Forerunner 245/245 Music Has a Display Issue

If the display on your Forerunner 245/245 Music appears to have missing pixels, lines or a white spot, you will need to submit a request for an exchange to have it replaced.

Example of Missing Pixels

Forerunner 245 screen pixel issue

You can request an exchange using the following tool: Garmin's Online Exchange for the Forerunner 245

null