Issues Downloading TrailForks Map Updates to an Edge Cycling Computer

Select Edge® models come preloaded with free TrailForks maps. These maps can be updated using Garmin Express, but the maps must be unlocked with a Trailforks account before they can be updated.

Edge Models With Preloaded TrailForks Maps

• Edge 530 Mountain Bike Bundle

• Edge 540 series

• Edge 830 Mountain Bike Bundle

• Edge 840 series

• Edge 1030 Plus

• Edge 1040 series

If you receive the message "An error occurred while installing the update" this usually indicates that the TrailForks maps haven't been unlocked yet. To unlock the TrailForks maps:

1. Power on the Edge.

2. Open the Garmin Connect app on your phone and ensure that the Edge is connected.

3. Open the Connect IQ menu of the Edge.

   • Edge 530/540: access the Menu then select Connect IQ.

   • Edge 830/1030 Plus: tap "IQ" on the home screen.

   • Edge 840/1040: select then select Connect IQ.

4. Select TrailForks.

5. You will now be prompted to open the Garmin Connect app on your phone.

6. On your phone, you will receive a prompt to authorize TrailForks.

7. Select Authorize and follow the prompts on your phone to create a TrailForks account or sign in to an existing TrailForks account.

8. On the Edge, return to the TrailForks app and open the app settings:

   • Edge 530/540: press and hold (top right)

   • Edge 830/840/1030 Plus/1040/1040 Solar: select

9. Login (if prompted), then select Unlock Map.

After completing these steps you will be able to proceed with updating the TrailForks maps using Garmin Express. If you continue to experience issues after following these steps, see the following for further assistance: Garmin Express Fails to Complete the "Downloading Files" Stage or Error Installing Message.