If no power is present on your WatchMate devices, you should confirm that the cable that connects the WatchMate to the ships power is good. Below is an image of the connections and corresponding wire colors. Be sure and verify the following:
• Using a Multi-meter, check if Power Supply Voltage is adequate (12-24V DC) at 10 pin connector
• If present, check status LED (XB8000/6000). For more information, view FAQ Watchmate XB8000/6000 Status LED
• Try to connect to unit via USB and use the vmAIS Configuration Status Utility to view diagnostic information