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Answers to the Most Common Questions
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Turning On, Charging, and Acquiring Satellites on your Garmin Automotive Device
See the video below if you need help with the following:
- How to turn on the device or the device won't turn on.
- How to charge the device or the device won't charge.
- The device isn't acquiring satellites.
Route Settings on a Garmin Automotive Device
See the video below if you need help with the following:
- Information about navigation settings.
- The device isn't routing the way you want.
- The device is routing inefficiently.
Garmin Automotive Map Updates
Many Garmin Automotive GPS Navigators can update wirelessly, via Wi-Fi. For a list of devices and instructions, see Wi-Fi Map and Software Update Compatible Automotive Devices
For devices that lack Wi-Fi capability, go to garmin.com/express if you need help with the following:
- Installing the Garmin Express program.
- Updating Maps or Software on your device.
- Using a Memory Card for a Map Update.
Troubleshooting the Connection from an Automotive Device to the Computer
See the video below if you need help with the following:
- How to connect most Automotive devices to a computer.
- Your computer isn't recognizing the device.
- Verifying your computer is compatible with Garmin Express.
Click the Videos tab in Support Center for answers to more common questions. Examples include
- Pairing a device with a Smartphone.
- How to search for a destination.
- Purchasing maps for another country.
- Device Troubleshooting.
Garmin Express
Common Error Message and other Garmin Express specific FAQs can be found on the Garmin Express Support Center page.