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Error "Failed to Load Tide Data" on a quatix 5 / 6
If the error message "Failed to Load Tide Data" appears on a quatix 5/6, there are a few steps to try and resolve:
If the Tides by Garmin widget has not been installed and the error is present, install the widget
In the Garmin Connect Mobile application, tap the image of the quatix in the upper right of the screen
Select Activities, Apps, and More
Select Get More Widgets
This will redirect you to the Connect IQ application
Search Connect IQ for the Tides by Garmin widget
Select the Tides by Garmin widget
Choose Install
After the widget is installed, return to the Garmin Connect Mobile application and sync the quatix
This should allow the tide data to appear without error.
If the Tides by Garmin widget is already installed and the error is present, uninstall and reinstall the widget
To uninstall the widget:
Open the Connect IQ application
Tap My Device
If you have more than one Garmin device you can switch the device by touching Choose
Tap on correct Installed Apps field: My Watch Faces, My Device Apps, My Data Fields, My Widgets, or My Music
Note: If any of the above Connect IQ features are missing, then they are not supported with your device
Tap on the app
Tap Uninstall
To install the widget:
In the Garmin Connect Mobile application, tap the image of the quatix in the upper right of the screen
Select Activities, Apps, and More
Select Get More Widgets
This will redirect to the Connect IQ application
Search Connect IQ for the Tides by Garmin widget
Select the Tides by Garmin widget
Choose Install
After the widget is installed, return to the Garmin Connect Mobile application and sync the quatix
This should allow the tide data to appear without error.