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Frequently Asked Questions About Deezer and a Garmin Music Watch

The Deezer Connect IQ™ App allows you to sync saved playlists to your compatible Garmin® watch when you have a Deezer Premium or Deezer Family subscription. For help with loading music to your watch see Related content below. Select a question below to reveal answers and information.

What Are the System Requirements to Use Deezer on a Garmin Music Watch?

If you are downloading the Deezer Connect IQ app from your mobile device, it must meet the Garmin Connect™ App Minimum Device Software Requirements.

If you are downloading the Deezer Connect IQ app from a computer, your computer must meet the Garmin Express System Requirements.

Can You Use Multiple Deezer Accounts on the Garmin Music Watch?

You can only have one Deezer account linked to one Garmin watch at a time. If you want to add your account to a new Garmin watch, you will first need to remove it from your current Garmin watch in the Garmin Connect™ app. Having multiple Garmin smartwatches paired to one account may cause issues with pairing and syncing.

For steps on removing a Garmin device from the Garmin Connect app, see Related content.

Can You Use Deezer Family Sub-Profiles?

At this time, only master profiles for a Deezer Family account can be linked to a compatible watch.

How Many Songs Can I Store From Deezer on My Music Watch?

The Deezer Connect IQ app can store a maximum of 500 MB on your Garmin watch, which is generally more than 100 songs. If you are attempting to download a playlist with more than 150 songs, or multiple large playlists, you may encounter difficulties syncing and will need to download a smaller collection.

Can You Download Your Own MP3 Songs to the Garmin Watch?

It is not possible to download MP3s from your personal music library on Deezer to your Garmin watch. For steps on downloading MP3s to your watch from a personal computer, refer to Installing Music and other Audio Content from a Computer to a Garmin Music Watch.

Why Can't I Download a Playlist to My Watch?

If you're having issues downloading your playlist to your Garmin watch, refer to these additional troubleshooting steps on Deezer's Support Page.

Why Did My Playlist Disappear From My Watch?

If you no longer see your playlists on your watch, it may be because your Deezer subscription has expired, you exceeded your limit of offline devices, or due to another problem with your Deezer account.

Make sure your Garmin is charged and in range of your Wi-Fi® network¹ to verify your account status at least once every 15 days.

¹The vívoactive® 3 Music (Verizon) uses 4G LTE instead of Wi-Fi to sync playlists.

Can I Listen to Live Radio and Podcasts from Deezer on My Watch?

At this time, it is not possible to listen to live radio or podcasts using Deezer on a Garmin watch.