Troubleshooting Battery Charging Issues on an Approach Handheld or Laser Range Finder

If an Approach® handheld or laser rangefinder is not charging, it is possible that there are connection problems with charging cable, or the AC adapter may have failed.

Troubleshooting the Connection

There are a couple of things that can be checked when attempting to charge your Approach device.

• Disconnect and reattach the charging cable.

• Charge Approach device through a different power source, such as a computer.

• Make sure the software is up to date.

  • For information on updating the device, see - Update Golf Courses and Device Software on an Approach

• Leave the Approach device plugged into the charger for up to two hours.

When charging you should see a battery icon displayed on the screen.

NOTE: The Approach G10 device uses a charging clip. As an additional troubleshooting step, clean the contacts on the charging clip and the Approach device. To clean the contacts, use a cotton swab and rubbing alcohol. Allow the contacts to dry before testing the connection again. 

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If the battery icon does not appear on the screen and the Approach is still not taking a charge, the charging cable may need to be replaced.  

Select the option below to find a replacement charging cable for your approach.

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