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Setting Up Incident Detection on a Garmin Device
CAUTION! Incident Detection is a supplemental feature and SHOULD NOT be relied on as a primary method to obtain emergency assistance. Neither your device nor the Garmin Connect app contacts emergency services on your behalf. Incident Detection must be set up with the Garmin Connect app.
NOTE: Forerunner 945 LTE users see the following for specific details about safety features on your watch: Forerunner 945 LTE: Safety Features
When an incident is detected on your device, Garmin Connect can send your name and location (if available) to your emergency contacts. Your location is determined using our LiveTrack location tracking feature. LiveTrack creates a real-time feed of your location during an activity. You must set up Incident Detection and emergency contacts in the Garmin Connect app.
What Are the Requirements to Use Incident Detection?
Incident Detection MUST be available and enabled for the activity profile being used. Information about which of your device's Activity Profiles support Incident Detection is available
below
.
Incident Detection does not work with activity apps that are downloaded from the Connect IQ Store.
The Garmin device must have LTE service enabled (only available for certain products), or the Garmin device must be connected via Bluetooth to the Garmin Connect app on a compatible smartphone. If using an iOS smartphone, the Garmin Connect app must be open in the background of the smartphone and cannot be closed.
For non-LTE Garmin devices, the connected smartphone must have a cellular signal with a subscribed data plan from a phone network provider.
The Garmin device must have a GPS signal when Incident Detection is triggered. For devices that require connected GPS, an active Bluetooth connection, which will maintain the GPS connection with the paired phone, is required for activation of Incident Detection.
Emergency contacts must be able to receive text and/or email messages.
How Do I Set Up Incident Detection?
Emergency contacts must be added through the Garmin Connect app before Incident Detection can be used.
Setting up Emergency Contacts
Open the Garmin Connect app.
Open the menu.
Android: Select (upper left).
iOS: Select More (lower right).
Select Safety & Tracking.
Select Safety Features.
If prompted, Accept the requirements to use Incident Detection.
Select My Information and input your information. When finished select the back or arrow option on the screen to return to the previous screen.
Select AddEmergency Contact.
Choose from the list displayed. If your emergency contact is not listed select the three dots from the upper right corner then select Choose Phone Contacts or Create Contact.
Check contact information for each contact added by selecting them from the list. Choose the three dots from the upper right corner to edit a contact.
Once finished use the back option to exit this menu option.
How Do I Turn On Incident Detection For An Activity?
Incident Detection will be enabled and ready to use with supported Activity Profiles once emergency contacts have been set up in the Garmin Connect app and those contacts get synced to the device.
Which Activity Profiles Support Incident Detection?
Activity profiles that support Incident Detection vary by device. Select your device below to view which activity profiles support Incident Detection.
Edge Devices
Choose your Edge device below to reveal details.
Edge 130 Plus
For this device, Incident Detection can only be enabled or disabled at the system level meaning turning off the feature will disable it for all the supported ride types below until you turn the feature back on. Incident Detection cannot be used with ride types marked as "Not Supported".
Ride Types
Road
Supported
Gravel
Supported
Commute
Supported
eBike
Supported
Cyclocross
Not Supported
Mountain
Not Supported
eMountain
Not Supported
Indoor
Not Supported
Edge 520/520 Plus, Edge 820, Explore 820
For these devices, Incident Detection is available for select activity profiles. The activity profiles that are turned on by default will be listed as "On". Incident Detection for the profiles marked "Off" must be enabled within the settings of the device.
Activity Profile
Default Setting
Train
On
Race
On
Indoor
Off
Edge 530, 830, 1030, and 1030 Plus
For these devices, Incident Detection is available for the activity profiles listed below but is only turned on by default for the profiles marked as "On". Incident Detection for the profiles marked as "Off" must be enabled from within the settings of the device.
Activity Profile
Default Setting
Road
On
Gravel
On
Commute
On
Tour
On
eBike
On
Cyclocross
Off
Mountain
Off
eMountain
Off
Indoor
Off
Garmin Watches
Incident Detection will be available for the below activity profiles. Not all profiles will be supported by all watches. Refer to the activity profile choices on your watch to determine which ones are available.