Select your product to confirm this information applies to you

Troubleshooting a Honda Traffic Issue

See the troubleshooting below if your Honda navigation system is not receiving traffic information.

Confirm you're in a Traffic Coverage Area and Check Current Outages

Your navigation system will receive traffic only in areas where the traffic provider has coverage. A coverage map can be viewed here

See Interpreting the HD Digital Traffic Map for tips on interpreting the traffic map.

May 6, 2025

Little Rock, AR: RDS off. ETA TBD.

Ensure the Traffic Feature is Enabled on your System

2018 Accord and Odyssey

1. Touch the Map Tools button (3 dots) on the driving map screen

2. Touch Settings

3. Touch Traffic

4. Ensure "Enabled" is displayed beneath Traffic

If it says "Disabled" touch the "On" button under Traffic to enable the traffic feature

2019 and Newer Accord, Insight, Odyssey, Passport, and Pilot

1. Touch Navigation or Map

3. Touch the Map Tools button (3 dots) on the driving map screen

4. Touch Settings

5. Touch Traffic

6. Ensure the "On" button is selected next to Traffic

Other Models

1. Touch Navigation

2. Touch Settings

3. Touch Traffic

4. Verify there is a checkmark in the box next to Traffic

If there is no checkmark in the box, touch the box to enable the traffic feature

Acquire GPS Satellite Signal

After ensuring traffic is enabled on your system and verifying you are in a coverage area, allow the device to receive a satellite signal and a traffic signal. This process may take up to 20 minutes.

If you have previously received a traffic signal, you may still receive a traffic signal even without a satellite signal. In this case, the system will use your last known position to determine coverage.

Check for Traffic Subscription (2017 Vehicles Only)

If your 2017 vehicle is not receiving traffic information, check the system for a subscription. To check for a subscription:

1. Touch Navigation

2. Touch Settings

3. Touch Traffic

4. Touch Subscriptions

The next screen should display a HERE traffic subscription. If the subscription screen is blank, take your vehicle to a Honda dealer to be serviced. The Honda dealer will have access to a software fix procedure to resolve this issue.

Observe Traffic Icon

Continuously updated traffic information is available in major metropolitan areas across the contiguous United States and some cities in Canada.

The traffic icon changes color to indicate the severity of traffic conditions, and is located on the map screen in the lower right corner.

- Green - Flowing freely
- Yellow - Moderate traffic condition
- Red - Very slow or stop-and-go traffic
- Gray - No traffic data

NOTE: Some models include a traffic flow indicator instead of an icon. Reference your device's owner's manual for information.

Reinstall Map Update

If issues accessing traffic data occur after performing a map update, reinstall the update to the Honda vehicle. See Reinstalling a Honda Navigation Map Update.