Important Notice: Beware of Fake Garmin Ads!

Garmin Malaysia has received reports of fraudulent websites and advertisements circulating on social media, claiming to sell Garmin products at discounted prices. Do not click on suspicious links or provide personal information on unverified sites.

Always shop through the official Garmin website. Your safety is our top priority.

Select your product to confirm this information applies to you

Garmin Marine Device Touchscreen is Unresponsive

A chartplotter touchscreen, over time, will experience buildup. This can result from saltwater, rain, chum residue, or a number of other factors. If the touchscreen is not responding as expected when pressed, clean the screen.

When cleaning a touchscreen:

  • Use a non-abrasive soap and water mixture

  • Use a clean, high-quality micro-fiber cloth commonly used on eyeglasses, camera lenses, and electronics

    • A high-quality cloth would be one that is soft, lint-free, and with no ridges

  • Thoroughly rinse the screen with fresh water to remove any saltwater/chum residue first, and then use a clean cloth to wipe the screen dry. Do not spray the screen as high pressure can cause seals to fail

  • Use a clean cloth each time you wipe the screen. Reusing the cleaning cloth builds up reside and no longer cleans the display. A dirty cleaning cloth wears down the anti-reflective coating due to abrasions

  • Do not use products that contain ammonia; this damages the anti-reflective coating. Eyeglass cleaner is an excellent option to look for when choosing a cleanser. Make sure that the eyeglass cleaner is safe for reflective surfaces