Syncing the Garmin Explore App

The Garmin Explore™ app is used for storing, creating, reviewing, and sorting data.

When the Garmin Explore app syncs, it receives and sends data between the Garmin Explore website and a paired Garmin® GPS device. For what syncs through the Garmin Explore app, see - Items that Sync Through the Garmin Explore App.

IMPORTANT: It is not possible to sync messages from the Garmin Explore website inbox to the Garmin Explore app. There may be instances where they have been deleted such as transferring service from one device to another, or resetting a device.

There are several ways the app syncs automatically, such as when the app is opened or refreshed. However, syncs can also be performed manually which is useful for quickly transferring newly created data, or if an automatic sync does not appear to be occurring. Steps for this can be found below.

Syncing the Garmin Explore App Manually

Syncing with the Garmin Explore Website

NOTE: This requires an internet connection on the phone as it transfers back and forth with the online account, and that you agree to allow Garmin to receive and store your data. For more details, see - Data Is Not Syncing From the Garmin Explore App to the Garmin Explore Website.

1. Open the Garmin Explore app.

2. Select the profile icon in the top left.

3. Select below the user's name and email address.

   • The sync icon has to be orange to manually perform a sync. If the icon is gray, this usually indicates a recent or upcoming sync.

4. Wait for the sync to complete.

When the sync is finished, the icon will change to gray and display the time of the last sync.

Syncing with the Paired Garmin Device

NOTE: This does not require an internet connection as it uses the Bluetooth® wireless connection between the phone and the Garmin device. Based on the data size and the use of the Garmin Messenger App in addition to the Garmin Explore App there may be a slight delay for the Sync to complete.

1. Open the Garmin Explore app.

2. Select  Devices.

3. Select the device you wish to sync.

4. Select .

   • The sync icon has to be orange to manually perform a sync. If the icon is gray, this usually indicates a recent or upcoming sync.

5. Wait for the sync to complete.

When the sync is finished, the icon will change to gray and display the time of the last sync.