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Disabling AVG Antivirus and Firewall Protection

To temporarily disable AVG antivirus and firewall protection on your computer due to an error in the Chart Installer program, do the following:

  1. Right-click the AVG icon in the System Tray. This is located in the lower-right corner of the desktop. The icon looks like a square with different colored quadrants. AVG icon  If you do not see the icon, click the arrow button  the edge of the System Tray to expand the Tray and display all the icons.
  2. Click the green slider next to Protection is ON
  3. Click OK, STOP to confirm that you want to disable all AVG protection
  4. Click the green (ON) slider for the relevant component
  5. Select after how long the component will automatically re-enable
  6. Click OK, STOP to confirm the action

Close the Chart Installer program and then reopen it to refresh the screen and proceed to start the download again.

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