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How to Find the Serial Number on Your Alpha 300, 200 or 100 Series Handheld

Alpha® 300, 200 and 100 Series Dog Tracking Handhelds

To locate the serial number on the device. 

  1. Life up the metal D-ring on the back of the handheld.
  2. Turn the D-ring a quarter turn counter clockwise.
  3. Remove the backing.
  4. Remove the rechargeable battery.
  5. The Serial number is located inside the battery compartment of the handheld. 


Using Garmin Express™ Program to Locate Your Serial Number

Another way to get the serial number from your Alpha handheld is using Garmin Express to electronically retrieve the serial number using your compatible computer. To start you will need to download the Garmin Express program here, Garmin Express. Once installed and opened,

  1. Using the supplied USB cable with your handheld connect the device to your computer.
  2. If this is the first time you are using Garmin Express select Add Device follow the prompts to continue.
  3. If your device was previously added select the device tile.
  4. Select Tools & Content.
  5. You will find the serial number listed un the Info tab. 

GE info Tab 


Locating the Device Unit ID

Within the setup menu of the device you can retrieve the devices unit ID to help identify your device. From the main menu,

  1. Select Setup.
  2. Select About.
  3. The device ID is displayed in this menu.