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Touchscreen Recalibration on an Automotive Device

If the touchscreen on your automotive device is inaccurate or not responding, see below for troubleshooting steps.

Software Update

It is important to ensure that your device’s system software is up-to-date before attempting a recalibration. To update the system software of your device, download and run the Garmin Express program.

Video walkthroughs of the software update process can be found below.

Windows

Mac


Touchscreen Calibration

Calibrating the touchscreen will cause the device to be more accurate and responsive to your input.

A video tutorial on the touchscreen calibration process is available below.


To Complete a Touchscreen Calibration:

  1. Start with the device powered off and disconnected from power
  2. Touch and hold the upper left-hand corner of the touchscreen when in the landscape position
  3. Power the device on
  4. Release the power button when the screen turns on but continue to apply pressure to the screen
    • "System" will appear on the screen for approximately 30 seconds
  5. Release the touchscreen when it changes and "Touch Dot" appears
  6. Accurately touch the dots as they appear
    • The dots will change location
    • A stylus may be used to accurately touch the dots
  7. Touch OK when "Calibration Complete" appears

The touchscreen should now be calibrated. Repeat the above steps as needed.