Portable Friction Mount Does Not Stay Secure on the Dashboard

Your Garmin device is compatible with the Portable Friction Mount to attach to the dashboard of your vehicle.

The Following Factors may Cause the Mount to not Stay Securely on the Dashboard:

• Extreme temperature changes
• Film or debris on the dashboard due to not having been cleaned prior to mounting
• Film or debris on the bottom of the mount

Portable Friction Mount Troubleshooting Steps:

1. Verify that the protective plastic film has been removed from the bottom of the mount
2. Clean the bottom of the mount and the mounting area of the dashboard with warm soapy water
3. Dry both surfaces with a lint-free cloth
4. Allow time to pass for any markings left by the mount on the dashboard to disappear
5. Place the mount on the dashboard
6. Fold the mount to contour with the shape of the dashboard as needed
   

The mount should now be secured.

Replacing the Mount

If the mount needs to be replaced, see Buying Automotive Accessories Directly from Garmin for instructions to purchase a replacement.