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Adding Shared Contacts to a Professional inReach Account

Professional inReach® accounts are designed to manage multiple users and devices in one account. When it comes to adding contacts, the system is set up for these to be added separately under each user account.

However, there is an alternate method to create a Shared Contacts group and add contacts as users to that group. The contacts may then be shared among all users in the account. This allows for a single input of the contact information.

Important Notes

  • Contacts added under My Info are only for the administrator's assigned device and are not shared with any other user.

  • For accounts that have over a dozen users, we recommend contacting inReach Professional Account Support before using this process.

  • If any of the contacts added in this manner wish to create an inReach account of their own, a different email address will need to be used. Email addresses of users can only be used in one inReach account.


Creating a Shared Contacts Group

  1. Log in to the administrator account at the Garmin Explore™ website.

  2. Select GROUPS & USERS.

    Red arrow pointing to Groups and Users

  3. Select Create Group.

    Red arrow pointing to Create Group

  4. Enter a name for the group, such as Shared Contacts.
    Red arrow pointing to Shared Contacts

  5. Select a Parent Group from the drop-down, which determines which group the contacts will be shared among.

    Red arrow pointing to Parent Group

  6. Select Save when done.

    Red box around Save Button

  7. You should now see the Shared Contacts group on the left.

    Example of Shared Contacts group

  8. Make sure that the Shared Contacts group is selected and then select Group Settings.

    Red Arrow pointing to Group Settings

  9. Group Settings is where you have the option to either share the users in the group as contacts with other users, or hide their contact information from all groups. Select Edit to set the Visibility of Contacts for the group.

    Red arrow pointing to edit

  10. Make sure the box is checked for Allow users in this group to see users from other groups as Contacts.

    Red arrow pointing to allow users

  11. Select Save when done.

    red box around save button

  12. Contacts can be added by clicking New User after selecting the group.

    Red arrow pointing to New User button

  13. Contacts will need to be added as users. Enter the name and the method of contact.

    • Enter the name and method of contact (phone number, email address, or inReach address).

    • All other info needed for the user can be copied from your company info, as this user is only a contact.

    • Any user email addresses that have already been added to another inReach account cannot be added in this manner.