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VIRB appears to freeze after downloading a software update

After downloading a software update, the VIRB will automatically install the update the next time it is powered on. While updating, the green light will blink and a graphic will display, indicating the device is updating.

It is recommended you connect the VIRB to external power before updating. Do not power off or remove the device battery while the update is loading. It may take several minutes for the update to load. Once the update has finished installing, the green light will stop blinking and the device will automatically restart on its own.

For more assistance downloading software updates, see related content

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