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BirdsEye Imagery No Longer Appears In BaseStation Mode
If BirdsEye Imagery is no longer appearing in BaseCamp™ software when using a device in BaseStation mode, it is possible that the image files have been deactivated due to an expired subscription.
Checking a BirdsEye Subscription Status
- Open BaseCamp™ program.
- Connect the device with BirdsEye Imagery to the computer.
- If prompted to enter BaseStation mode, select No
- Click on the BirdsEye drop-down menu.
- Select Download BirdsEye Imagery.
- Select the unit from the drop-down list.
- Click Next.
- Select a BirdsEye product to check for an active subscription.
- New and renewal BirdsEye subscriptions are no longer available.
Reactivating Existing Imagery
This option is quicker than removing and redownloading and may be preferred if a large number of image files need to be restored. This requires that you have an active subscription.
Reactivate BirdsEye Imagery in BaseCamp™ Software
- Open BaseCamp™.
- Connect the device with an active BirdsEye subscription to the computer.
- If prompted to enter BaseStation mode, select No
- Click on the
folder in BaseCamp™.
- Click on the Show Data Filters icon
in the lower left corner to open the filter options
.
- Click on the BirdsEye icon
.
- The My Collection pane in BaseCamp™ should now show all downloaded BirdsEye Imagery files
- Double click on a BirdsEye file.
- Click on the Device Activations tab.
- Click the Verify Device Activation button.
- Select the device with the active subscription.
- Click Next.
- Once the image is activated, click Close.
The BirdsEye file will now be reactivated in BaseCamp™ and will appear when using BaseStation mode. Repeat steps 6-11 for any additional BirdsEye files that need to be reactivated.