Select your product to confirm this information applies to you

Music Not Playing on a Compatible Automotive Device

Garmin automotive devices with mp3 players will play files in .mp3 format only. Other audio file types, including .wav, .wma, or .aac, cannot be played.

Most music purchased online through services will use proprietary file systems; these files will need to be converted to .mp3 format to be playable. This can be done using a variety of free audio conversion programs found on the internet.