If you received a replacement vivoactive 3 series watch from Garmin, you will need to take some steps to get the replacement device connected to the Garmin Connect App. It is important to follow these steps in order to ensure that you remove the old device properly, and add the replacement device properly.

Step 1. Remove the old device from the Connect App:

View the following FAQ which will guide you through the steps to remove a device from Garmin Connect App: Steps to Remove a Device from the Garmin Connect App
- IMPORTANT NOTE: iPhone users must also remove the Garmin device from their smartphone's Bluetooth settings. These steps are covered in the above referenced FAQ.

Step 2. Pair the replacement device to the Smartphone through Garmin Connect App:

From the smartphone, open the Garmin Connect app.
Power on your replacement vivoactive 3 series watch and place it into Bluetooth pairing mode.
- If the watch displays a Language selection screen, the watch is in setup mode. Selecting your language setting will enable Bluetooth pairing mode. You can then proceed to step 3.
- If the watch displays the time or any other screen, you must enable pairing mode on the watch. Steps to enable pairing mode are covered here: Turning Bluetooth Pairing Mode on for a vivoactive 3 Series Device. Once Bluetooth pairing mode is enabled, proceed to step 3.
From the smartphone, access the Menu options in Garmin Connect App:
- Android: Select (upper left corner)
- iOS: Select More (bottom right corner)
Scroll down and select Garmin Devices.
Select Add Device.
Garmin Connect App will state "Ready to connect your vivoactive 3 series watch" select Connect it.
Input the six-digit code from display on the watch into the prompt on the smartphone.

Follow the onscreen prompts to complete the setup of your device.