Please be informed that, in conjunction with the public holiday in Malaysia for Prophet Muhammad's Birthday on Friday, September 5, 2025, our call center services will be unavailable. Regular services will resume on Monday, September 8, 2025. We apologize for any inconvenience caused and appreciate your kind understanding.

Select your product to confirm this information applies to you

How to Locate the Serial Number on an Index S2 Smart Scale

The serial number on the Index™ S2 Smart Scale is located inside the battery compartment in the top left corner. 

Reference Image of Index S2 Serial Number Location

Contact Us for More Help