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Trouble Sending Error on inReach Mini 2

If a message or track point is unable to send for an extended period of time, the following error may appear on the inReach® Mini 2 satellite communicator:

Trouble Sending

Ensure that the device has a clear view of the sky.

Trouble Sending - Ensure that the device has a clear view of the sky

This error usually only appears when a message or track point is being sent out. If you are not actively tracking or trying to send a message, it is possible that a previous message or track point has become stuck and the device is continually trying to send it out.

To resolve this, first ensure that the inReach Mini 2 is outside with a clear view of the sky and horizon away from any obstructions, and not in a pocket, backpack, etc. If the problem continues, try the following:

  1. Check for software updates using the Garmin Express™ program on a computer to ensure the device software is up to date:

    1. If this is your first time using a computer with your inReach Mini 2, download and install the Garmin Express program.

    2. Connect your inReach Mini 2 to your computer with a USB cable.

    3. Launch Garmin Express.

    4. Select your inReach Mini 2.

    5. Garmin Express will then display the available updates. Select Install or Install All.

      • Review and accept any prompts for Terms and Conditions or Important Notes.

    6. Once complete, disconnect your inReach Mini 2 from the computer and follow any on-screen prompts on the inReach Mini 2 to complete the updates.

  2. Once any updates are installed, take the inReach Mini 2 outside with a clear view of the sky and allow at least 20 minutes for the device to acquire a fresh satellite connection.

  3. If the issue persists after completing the above steps, try fully resetting the inReach Mini 2, then pair and sync it with the Garmin Explore app:

    1. Full Reset of the inReach Mini 2

    2. Pairing an inReach Mini 2 With the Garmin Explore App

    3. Syncing the inReach Mini 2 With the Garmin Explore Website and App

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