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Master Reset for T5X and TT15X Dog Tracking and Training Collars

If the T 5X or TT™ 15X collar is failing to operate as expected, corrupt data may be the cause. Removing the collar from the Dog List, and then performing a master reset on the collar will reset the collar to factory settings and clear data, resolving these issues.

Removing the Collar

Note: The Pro 550 Plus dog tracking handheld does not have a Dog List

  1. Select the Dog List.
  2. Select the Dog to remove.
  3. Select Remove.

Performing a Master Reset

  1. Ensure the device is powered off.
  2. Disassemble and remove any Y-splitter cable (the part that allows you to charge two devices at once).
  3. Connect the charging clip to the collar.
  4. Connect the USB cable to the collar.
  5. Connect the USB cable to a power source (either a computer or an AC wall adapter).
  6. Ensure collar light is active to confirm connection (solid red or green).
  7. Firmly press the Power button 4 times within four seconds.
    NOTE: Pressing too slow or too fast may not work. You may have to try again.
  8. Wait for light to turn green then red.
  9. Disconnect the USB cable and charging clip from collar.



If the collar did not reset you may want to try the sequence again and ensure you are hearing the quiet tone after each button press. After the reset, it may be necessary to leave the device outside with a clear view of the sky for 20 minutes to acquire satellites.


Updating software may be needed after a reset. To ensure your collars are on the latest software see Installing Software Updates to T5X and TT15X Collars.


The collar has now been reset and is ready to be added back into the Dog List. 

TT 15X Pairing Collar

TIP: Enter the dogs in the order in which you would most like to see them listed.

Alpha® 200 & Alpha® 300 Handhelds

  1. On the handheld (from the main menu):
    1. Select Dog List
    2. Select +Add Dog
    3. Select Pair Collar
  2. Press and hold the collar power button until it beeps twice (or about 2 seconds, then let go right after the beeps)
    • The LED on the collar should be flashing rapidly in green. It is now ready to be paired to the handheld.
  3. Keep the collar near the handheld until you see the keyboard screen to enter the dog's name
  4. After you have entered the dog's name, touch the Check Mark to indicate okay

Alpha® 10 Handheld

  1. On the handheld (from the main menu):
    1. Select +Add Device
    2. Select Dog
    3. Select Pair Collar
    4. Follow the directions on the screen
  2. Press and hold the collar power button until it beeps twice (or about 2 seconds, then let go right after the beeps)
    • The LED on the collar should be flashing rapidly in green. It is now ready to be paired to the handheld.
  3. Keep the collar near the handheld until you see the keyboard screen to enter the dog's name
  4. Enter the dog's name and make your other selections to complete the setup of that collar

Alpha® 100 Handheld

  1. On the handheld (from the main menu):
    1. Select Dog List
    2. Select +Add Dog
    3. If you are near the collar, the preferred method, select Yes
    4. Follow the directions on the screen
  2. Press and hold the collar power button until it beeps twice (or about 2 seconds, then let go right after the beeps)
    • The LED on the collar should be flashing rapidly in green. It is now ready to be paired to the handheld.
  3. Keep the collar near the handheld until you see the keyboard screen to enter the dog's name
  4. After you have entered the dog's name touch the Check Mark to indicate okay

Pro 550 Plus Handheld

  1. Press and hold the collar power button until it beeps twice (or about 2 seconds, then let go right after the beeps)
    • The LED on the collar should be flashing rapidly in green. It is now ready to be paired to the handheld.
  2. On the handheld:
    1. Set the intensity selector dial to N
    2. Set the collar selection toggle switch (top one) to the appropriate color - black, red, or blue
    3. Press the top/tone button with the green circle
    4. Press the middle button (Pair Collar)
    5. Press the appropriate button to select the Dog Type (Auto/Treeing/Pointing)
  3. Keep the collar near the handheld until you see it is waiting on the collar
  4. It is important for both the handheld and collar to have a GPS signal to work together - both training and tracking functions



T 5X Pairing Collar

TIP: Enter the dogs in the order in which you would most like to see them listed.

Astro® 430 Handheld

  1. On the handheld (from the main menu):
    1. Select Dog List
    2. Select Add Dog
    3. If you are near the collar, the preferred method, select Yes
    4. Follow the instructions on the screen
  2. Press and hold the collar power button until it beeps twice (or about 2 seconds, then let go right after the beeps)
    • The LED on the collar should be flashing rapidly in green. It is now ready to be paired to the handheld.
  3. Keep the collar near the handheld until you see the keyboard screen to enter the dog's name
  4. After you have entered the dog's name, select Done

Alpha® 200 or Alpha® 200i Handheld

  1. On the handheld (from the main menu):
    1. Select Dog List
    2. Select +Add Dog
    3. Select Pair Collar
  2. Press and hold the collar power button until it beeps twice (or about 2 seconds, then let go right after the beeps)
    • The LED on the collar should be flashing rapidly in green. It is now ready to be paired to the handheld.
  3. Keep the collar near the handheld until you see the keyboard screen to enter the dog's name
  4. After you have entered the dog's name, touch the Check Mark to indicate okay

Alpha® 10 Handheld

  1. On the handheld (from the main menu):
    1. Select +Add Device
    2. Select Dog
    3. Select Pair Collar
    4. Follow the directions on the screen
  2. Press and hold the collar power button until it beeps twice (or about 2 seconds, then let go right after the beeps)
    • The LED on the collar should be flashing rapidly in green. It is now ready to be paired to the handheld.
  3. Keep the collar near the handheld until you see the keyboard screen to enter the dog's name
  4. Enter the dog's name and make your other selections to complete the setup of that collar

Alpha® 100 Handheld

  1. On the handheld (from the main menu):
    1. Select Dog List
    2. Select +Add Dog
    3. If you are near the collar, the preferred method, select Yes
    4. Follow the directions on the screen
  2. Press and hold the collar power button until it beeps twice (or about 2 seconds, then let go right after the beeps)
    • The LED on the collar should be flashing rapidly in green. It is now ready to be paired to the handheld.
  3. Keep the collar near the handheld until you see the keyboard screen to enter the dog's name
  4. After you have entered the dog's name touch the Check Mark to indicate okay



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