Important Notice: Beware of Fake Garmin Ads!

Garmin Philippines has received reports of fraudulent websites and advertisements circulating on social media, claiming to sell Garmin products at discounted prices. Do not click on suspicious links or provide personal information on unverified sites.

Always shop through the official Garmin website. Your safety is our top priority.

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Receiving the Error Message "No Roads Near Starting Point" on an Automotive Device

There could be several reasons why an automotive device may display the error "No roads near starting point," including outdated system software, difficulty acquiring satellites, or simply having the incorrect map installed.

To Resolve This Error Message:

  • Update the device's system software
    1. Go to the Garmin Support Center link: HELP STARTS HERE
    2. Enter your device product name
    3. Click on the Software tab on the left panel under your product name for instructions to update
  • Allow your device to acquire a satellite signal
  • Check the map information page (instructions in owner's manual) on your device to make sure you are using Garmin routable mapping such as:
    • City Select
    • City Navigator
    • City Navigator NT

If you have followed the troubleshooting steps above and are still receiving the error message, contact Garmin Product Support.