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Chart Installer: "Be Sure Your Card is Unlocked" Message
The SD™ adapter has a locking mechanism on the left side. The locked position is down, towards the bottom of the chip. The unlocked position is up, towards the top of the chip where the brass contacts are.
The locking mechanism may be sensitive and when inserted into the card reader it may be pushed slightly, causing it to lock. Make sure the locking mechanism is pushed all the way up when inserted into the card reader to avoid the "card is locked" error message (see below) when trying to update.
If you receive a "Be sure your card is unlocked" message there are a few possibilities of why this occurred and possible solutions.
- The SD card or SD adapter is actually locked:
- To unlock it, push the small locking mechanism on the upper-left side of the card all the way UP toward the top of the chip with the contact points.
- To unlock it, push the small locking mechanism on the upper-left side of the card all the way UP toward the top of the chip with the contact points.
- The lock tab is in the unlocked position:
- Try locking the tab and then push it all the way into the unlocked position. Sometimes doing this a few times will resolve the issue.
- Try a different SD adapter with the MSD card. (Any generic SD-size adapter will work.)