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How Can I Reset My Index Smart Scale?
Resetting a scale will erase profile information from the scale. To reset your scale, follow the correct steps for your device tomorrow.
NOTE: This will require that invited secondary users have to go through the invite process again.
Index Smart Scale
Press and release the reset button on the back of the scale. The wrench icon will appear on the screen.
Pressing and releasing the button once more will return the scale to its normal operating state, as long as scale has completed the initial setup process.
Press the reset button for 5 seconds to factory reset the scale.
Index S2 Smart Scale
Tap the scale to turn it on.
Press the reset button. The scale will turn off then back on into Bluetooth pairing mode.
Press and hold the reset button until you see a red gear icon then release.
This will factory reset the scale erasing all user stored data.
For setup instructions refer to the following: Index Smart Scale Setup Instructions