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Australia and New Zealand inReach Consumer Enabled Plan vs. Suspended Plan
As of September 18, 2024, Garmin has simplified the inReach® Consumer Service Plans and we have eliminated the Freedom Safety, Freedom Recreation, and Freedom Expedition plans. Our new consumer plans are all month-to-month and only require a 30-day commitment:
Essential has replaced Freedom Safety.
Standard has replaced Freedom Recreation.
Premium has replaced Freedom Expedition.
Can I Still Suspend My Service on the New Plans?
Essential, Standard, and Premium plans no longer have the option to suspend service. However, if you start to change or cancel your subscription an Enabled state of operation will be presented. This Enabled state is not available for new activations and will only be available when making changes to an existing plan. The Enabled state provides a way of keeping the inReach device active and ready for use in an emergency situation at a low monthly cost.
Alternatively, some users may benefit from cancelling their service during the off season. For example, if you only need inReach satellite communication features for one or two months out of the year, it will be more cost effective to cancel your service and then reactivate it again the following year.
You may change or cancel your inReach subscription plan in either the Earthmate® app or Garmin Messenger™ app, depending on which model of inReach satellite communicator you have. For more details, see - Changing an inReach Subscription Plan.
Suspended vs. Enabled Comparison
NOTE: Pricing in other regions can be viewed in the Garmin Messenger app or Earthmate app when changing your plan.
Suspended Prior to Sept. 18th 2024 | Enabled Current | |
|---|---|---|
| Monthly Cost | $0 | $13.50 AUD/$15.50 NZD |
| Emergency SOS Messaging | N/A | Unlimited |
| Check-in Messages | N/A | $0.20 AUD/$0.20 NZD each |
| Message Reactions (Emojis)1 | N/A | $0.20 AUD/$0.20 NZD each |
| Included Text Messages | N/A | None |
| Included Photo and Voice Messages2 | N/A | None |
| Tracking Intervals | N/A | 10 min+ |
| Send/Track Points (Live Tracking) | N/A | $0.20 AUD/$0.20 NZD each |
| Basic Weather3 | N/A | 1 text message each |
| Extended/Premium Weather3 | N/A | 1 text message each |
| Basic + Marine Weather3 | N/A | 1 text message each |
| Extended/Premium + Marine Weather3 | N/A | 1 text message each |
Additional Charges | ||
| Annual Program Fee | $54.00 AUD/$60.00 NZD | N/A |
Overage Charges | ||
| Text Message | N/A | $0.85 AUD/$0.95 NZD each |
| Photo or Voice Message2 | N/A | $1.70 AUD/$1.90 NZD each |
What Happens if I Cancel My Service?
Cancelling takes effect immediately and puts the inReach device in a "deactivated" state where it no longer functions on the Iridium satellite network. Any saved account data will still be available after cancelling. If there is no activity on your Garmin account across all our sites and services for at least 2 years, your account may be deleted. For more details, see - Inactive Account Deletion.
Devices have to be activated again in order to function on the Iridium satellite network and would incur another activation fee. For pricing information in other regions, see - inReach Satellite Subscription Plan Pricing and Global Availability FAQ.
How Can I Change From a Suspended Plan to an Enabled Plan?
If your inReach subscription is currently suspended, you must reactivate if you wish to change it to the Enabled plan (or any other available plan). For instructions, see - Reactivating a Suspended inReach Device.
1 Message reactions are done by pressing and holding on a message in the Garmin Messenger™ app and selecting an emoji. Composed messages that include one or more emojis within the text of the message will still be impacted by per-message character limits as described in Character Limits of Messages in the Garmin Messenger App.
2 The inReach Messenger Plus satellite communicator is currently the only device that has the ability to send and receive photo and voice messages over the Iridium satellite network. For more details, see - Sending a Photo or Voice Message With the Garmin Messenger App.
3 For more details on available weather forecast options, see - Frequently Asked Questions on Weather for inReach.