Important Notice: Beware of Fake Garmin Ads!

Garmin Philippines has received reports of fraudulent websites and advertisements circulating on social media, claiming to sell Garmin products at discounted prices. Do not click on suspicious links or provide personal information on unverified sites.

Always shop through the official Garmin website. Your safety is our top priority.

Select your product to confirm this information applies to you

nuvi 1000 Series Device Displays the Message "Loader Loading" During Power Up After an Attempted Software Update

If your device is displaying the message "Loader Loading" during power up, the file that is used to update your device may have become corrupted.

To Fix this Problem on Windows:

  1. With the nuvi powered off, press and hold the upper left-hand corner of the touchscreen with your finger
  2. Continue to hold the touchscreen while pressing and releasing the power button on the device. The Garmin Logo should display
  3. Continue to hold the touchscreen while connecting the device to your computer
  4. After 30 seconds, the screen should flash white. At this point, release the touchscreen. A green progress bar should display on the device. After the progress bar completes (45-60 seconds), the device should go into Mass Storage mode
  5. Open the nuvi drive that appears in My Computer or Computer
  6. Locate the Voice folder and delete the extra Voice files that are not needed
  7. Type ".System" (without quotations) after the nuvi's letter in the address bar
    • For example, if your nuvi appears as E:\ then after typing ".System" in the address bar, it should look like this:  E:\.System
  8. Locate the GUPDATE.GCD file and delete it
  9. Safely remove your device from your computer

After the corrupted update file has been removed, the device should work properly. Run the Garmin Express program to update the device's operating software.

To Fix this Problem on a Mac:

  1. With the nuvi powered off, press and hold the upper left-hand corner of the touchscreen with your finger
  2. Continue to hold the touchscreen while pressing and releasing the power button on the device. The Garmin Logo should display
  3. Continue to hold the touchscreen while connecting the device to your computer
  4. After 30 seconds the screen should flash white. At this point, release the touchscreen. A green progress bar should display on the device. After the progress bar completes (45-60 seconds), the device should go into Mass Storage mode
  5. Open the nuvi drive that appears on the Desktop
  6. Locate the Voice folder and delete the extra Voice files that are not needed
  7. Click the GO menu at the top of the computer screen
  8. Click Go to Folder
  9. Type .System
  10. Click Go
  11. Locate the GUPDATE.GCD file and move it to your trash
  12. Empty the trash
  13. Eject the nuvi from the Mac

After the corrupted update file has been removed, the device should work properly. Run the Garmin Express program to update the device's operating software.

Contact Us for More Help