Incorrect Date and Timestamp on a Garmin Dash Cam

Check the following if a Garmin Dash Cam video has the wrong time or date:

Software

Ensure the system software on the dash cam is up to date. The latest system software can be installed using the Garmin Drive app or Garmin Express. See the links below for instructions.

• Updating a Garmin Dash Cam with the Garmin Drive App
• Updating Garmin Dash Cam Software using Garmin Express

Satellite Acquisition

Garmin dash cams that have built-in GPS that connect to satellites to receive the correct time and date:

• Garmin Dash Cam™ X110 | Garmin Dash Cam™ X210 |Garmin Dash Cam™ X310 driving recorders
• Garmin Dash Cam™ Live driving recorder
• Garmin Dash Cam™ 47 | Garmin Dash Cam™ 57 | Garmin Dash Cam™ 67W driving recorders
• Garmin Dash Cam™ 46 | Garmin Dash Cam™ 56 | Garmin Dash Cam™ 66W driving recorders

The device may need to acquire a satellite signal if the device is not displaying the correct time and date. The time and date should be corrected, including when you change time zones or when it changes to or from daylight savings time once the device has acquired the satellite information.

Some windshields may have coatings that prevent signal from getting through reliably. But many of those that have that feature have a pass-through zone for things like interstate passes. So moving it to this spot (generally under the rear view mirror) may help.

• See About GPS for more info on what can affect GPS signal and accuracy 

NOTE: The dash cam will receive date/time from the Garmin Drive app on initial connection and when it doesn't have a GPS fix from satellite (such as in a parking garage, etc.)

Time Setting

An incorrect timestamp could be caused by an improper time setting on the device if a software update does not resolve the issue. Setting the dash cam's time setting to Automatic will allow the device to automatically gather current date and time information from the incoming GPS signal.

NOTE: Automatic is assumed for the Garmin Dash Cam X110, Garmin Dash Cam X210 and Garmin Dash Cam X310 and they will not have this choice.

To Change the Time Setting:

1. 1. Press the button next to the  up arrow

   2. The screen should display Settings. Press the button next to  to select it

   3. Press the button next to the  down arrow until System is highlighted, then  to select it

   4. Press the button next to the  down arrow until Setup is highlighted, then  to select it

   5. Press the button next to the  down arrow until Time is highlighted, then  to select it

   6. Ensure Automatic is checked. If not, press the button next to  to enable it

The dash cam should now automatically insert the correct date and time into each video.

Restore Settings

The dash cam settings may need to be restored if the problem continues.

NOTE: Completing the steps below will restore all settings to their default values, but will not delete any video.

To Restore the Settings:

1. 1. On the dash cam, go to and select Settings

   2. In Settings, select System
   3. In System, select Setup
      • Skip this step on the Garmin Dash Cam X110, X210, X310
   4. Select Reset
      

   5. Press the button next to  to reset the device

The device will now reset. Follow the on-screen prompts to set the device up again.

The device should display the correct time on newly recorded videos after completing the steps above.