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Wirelessly Charging Your Qi-compatible Garmin Device

Requirements Before You Begin:

  • A vivomove® Trend watch.
  • A Qi-certified charging pad that provides a flat and level charging surface. An example includes:

Image of correct QI Charger type

NOTE: Upright wireless charging stands (such as those intended for smartphones) or automotive wireless chargers (such as those built-in to vehicles) may not be compatible.


Image of stand up wireless charger which will not work with Garmin products.Image of line drawn through wireless charger and a car.



How to Wirelessly Charge Your Qi-Compatible Garmin Device

  • Connect your Qi-certified charging pad to a power source as instructed by the pad’s manufacturer.

  • Place the charging pad on a flat and level surface.

  • Before placing the Garmin device onto the charging pad, align the center of the Garmin device with the charging pad’s coil location as indicated on the pad.

    • If there is no indication of where the charging coil is, align the Garmin device with the center of the pad.

  • Place the bottom side of the Garmin device on top of the charging pad with the display facing up.

Garmin watch placed on to a wireless charger.

  • The display on the Garmin device will indicate the charging status.

Troubleshooting:

  • If charging does not start:
    • Completely remove the Garmin device from the charging pad for at least 3 seconds.
    • Replace the Garmin device on the charging pad, ensuring it is properly aligned with the charging coil.

  • Some chargers may need to be reset if charging does not start:
    • Completely remove the Garmin device from the charging pad.
    • Unplug the charging pad from its power source for several seconds.
    • Reconnect the charging pad to its power source and wait until it turns on.
    • Replace the Garmin device on the charging pad, ensuring it is properly aligned with the charging coil.

  • Some charging pads are sensitive to how the Garmin device is placed on them:
    • Ensure the Garmin device is aligned with the charging pad’s coil location while it is being placed on the charging pad.
    • Try placing the Garmin device slowly onto the charging pad to establish charging.
    • After placing the Garmin device onto the charging pad, try repositioning the Garmin device around the charging pad’s coil location to start charging before re-aligning the device with the charging pad’s coil location.

  • Some charging pads contain multiple coils:
    • Ensure the Garmin device is aligned with the primary coil as indicated by markings on the charging pad or by the manufacturer documentation.
    • If the first coil does not successfully charge the Garmin device, try each of the other coils.

  • Wireless charging speed may vary depending on the charger used and the surrounding environment
    • Avoid wirelessly charging in a hot environment or in direct sunlight.
    • Wireless charging operates best in 20~30°C (68~86°F) environments.

  • If your preferred charging pad is still unable to charge your Garmin device, it may be necessary to use a different Qi-certified charging pad.