- Select Dog List from the main menu
- Select the Dog you want to enable/disable tracking for
- Select Show Info
- Press Menu
- Select Start Tracking
The collar location should now display properly on the Astro 220 or 320 handhelds.
Select your product to confirm this information applies to you
Dog Tracking Collar Shows "Not Tracking" on Handheld
When a dog tracking collar is paired to a handheld device, it is possible to pause or disable tracking. If tracking is stopped like this, it will have to be turned back on through the handheld settings before the dog's location will properly display on the Map or Compass pages.
If tracking has been stopped, a "Not Tracking" message will appear on the Dog Info page as seen in the steps below.
Enable Tracking
Select on your handheld model below
- Select Dog List from the main menu
- Select the Dog you want to enable/disable tracking for
- Select Show Info
- Press Menu
- Select Start Tracking
The collar location should now display properly on the Astro 430 or Astro 900 handhelds.
- Tap Dog List from the main menu
- Tap the Dog you want to enable/disable tracking for
- Tap Show Info
- Tap Menu
- Tap Start Tracking
The collar location should now display properly on the Alpha 100 handheld.
- Tap Dog List from the main menu
- Tap the Dog you want to Activate/Deactivate tracking for
- Tap the Active slider
NOTE: If the "Not Tracking" message does not appear but you see a "?" icon next to the dog on the Compass or Map page, refer to the following FAQ: Dog Tracking Collar Shows up with ? on Handheld Device.