Important Notice: Beware of Fake Garmin Ads!

Garmin Philippines has received reports of fraudulent websites and advertisements circulating on social media, claiming to sell Garmin products at discounted prices. Do not click on suspicious links or provide personal information on unverified sites.

Always shop through the official Garmin website. Your safety is our top priority.

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Unable to Select Contacts in Earthmate iOS App

If the Earthmate® app does not have access to the contacts of an iPhone® or iPad®, the app will display the following error message when attempting to add contacts:

This app does not have access to your contacts.


Contacts Error Message

This app does not have access to your contacts message

Allowing Access to Contacts

  1. Open Settings on your iPhone or iPad.

  2. Select Privacy & Security.

  3. Select Contacts.

  4. Select Earthmate.

    • For iOS 17 and earlier, simply toggle on the permission for Earthmate and you are done:

      Earthmate App Privacy Setting Toggle

  5. Below Contacts Access, select Limited Access or Full Access.

  6. If Limited Access was chosen, select Edit Selected Contacts.

    Select the individual contacts you wish to use with the Earthmate app, then select Done.

The Earthmate app will now allow you to select contacts.


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