Detailed street maps aren't displaying on a portable Chartplotter

If your road mapping is not visible on your portable marine chartplotter, please consider the following.

Please be sure the device is in Automotive mode. If changing your device to Automotive mode does not correct the problem, please follow the next set of instructions:

1. Press and hold the Page button for a few seconds
2. When the new window appears, highlight Automotive and press the Enter button

Zoom in on the map to see if the detailed road mapping appears. If it is still not visible, please make sure the road mapping is turned on by following these instructions:

1. Press the Page button multiple times to reach the Map page
2. Press the Menu button
3. Highlight Map Information and press the Enter button (if Map Information is not visible, scroll down until it appears)
4. This screen will show all the detailed mapping programs installed on the device. The detailed road mapping should appear as City Navigator or City Select depending on what was installed to the device.
5. To the left of the road mapping should be a box for a check mark. If this box is not checked the mapping is turned off.
6. Highlight the road mapping and press the Left arrow button to highlight it's check box
7. Press the Enter button to place a check in that box
8. Press the Quit button to get back to the Map page

At this point the detailed road mapping should become visible. If it is not visible, please resend the mapping to the device.