NOTE: It is important to pair the vivofit jr. device directly through the Garmin Jr. app and not through the phone or tablet's Bluetooth settings. If the vivofit. jr device is paired in the phone or tablet's Bluetooth settings before adding it in the Garmin Jr. app, it may not be found by the app.
vivofit jr. Device is Listed in the Bluetooth Settings
If it is, go to your mobile device's Bluetooth settings, find the device you're trying to pair, and choose "Forget" before attempting to pair it in the Garmin Jr. app again. If it still won't pair, restart your mobile device.
Does the Battery Need to Be Replaced?
A vivofit jr. device that is unresponsive to a button push and displays either a triangle on the screen or a blank screen with a red bar is likely experiencing a low battery condition. Changing the battery should restore functionality. To replace the battery, refer to your owner's manual.
Is the vivofit jr. Device in Pairing Mode?
This will be indicated by seeing on the display of the vivofit jr. device. If this is not displayed, press and hold the button until
is displayed on the screen then release the button.
Has the vivofit jr. Device Been Paired With Any Other Tablets or Smartphones?
A vivofit jr. device can be paired with a total of 3 mobile devices. If the vivofit jr. device has already been paired with other mobile devices this may interfere with pairing to a new smartphone or tablet (particularly if those mobile devices are powered on and within range). If this is the case, it may be necessary to turn off Bluetooth on previously paired mobile devices or remove the vivofit jr. device from the mobile device it was previously paired with before pairing it to a new smartphone or tablet. For more information, see Removing and Adding a Watch from the Garmin Jr. App