Advantages of Suspending a Freedom Plan vs. Canceling inReach Service

NOTE: As of September 18th, 2024, inReach Freedom subscription plans are no longer available for new inReach activations. Existing customers with inReach Freedom subscription plans will still be able to suspend and reactivate their service until their next annual renewal date unless they change to a different plan. For more details, see - .

For existing inReach® Freedom subscription plan users, there may be times when service for the inReach® satellite communicator is not needed. In these instances, the plan can be suspended or canceled. Suspending the plan will be the more beneficial of these two options in most cases, but there are still advantages for each.

Reasons for Suspending

If the device is only needed during certain times of the year, suspending the plan is a great option. Suspending puts the device in a "stopped" state to avoid recurring monthly charges when it is not in use. Devices can be reactivated easily and generally without incurring additional fees.

When choosing to suspend a plan, there are some important things to consider:

• The device will not function on the Iridium Network¹ during the suspended period.

• All data is maintained during the suspended period. This includes waypoints, routes, tracks, MapShare™ page, messages, and more.

• There are no fees for suspending a plan, but Freedom plans are still subject to a yearly Annual Program Fee regardless of whether the device is in an active or suspended state.

• A suspension is not an immediate action and will take place on the plan's upcoming monthly renewal date.

For details on how to suspend an inReach subscription, see Related.

Reasons for Canceling

Canceling your inReach subscription should be reserved for situations where the device is being sold or given away, or if you do not intend to use the device for more than one year. When choosing to cancel a plan, there are some important things to consider:

• If you choose to cancel service on a Freedom plan and then choose to activate again later, you will be assessed another Annual Program Fee.

• Canceling puts the device in a "deactivated" state where it no longer functions on the Iridium Network¹ and any account data will be removed during inactive account maintenance.

For details on how to cancel an inReach subscription, see Related.

¹ SOS, messaging, location requests, inReach weather, and MapShare tracking will not function without access to the Iridium Network.