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Frequently Asked Questions about Garmin Pay Rabbit Function
Introduction before using Rabbit function on Garmin watch
- What is Garmin x Rabbit?
- What Garmin watch model is equipped with Rabbit function?
- Where can I use Garmin x Rabbit?
- Do I have to pay annual fee for Garmin x Rabbit?
- How many Rabbit Cards I can register/ add to my watch?
- Can I use Garmin x Rabbit for commuting to those BTS extension stations?
- Can Garmin x Rabbit bind with Rabbit LINE Pay?
How to Use
- How to get started with Garmin x Rabbit?
- Where can I get receipt?
- Find my watch’s Rabbit Card number
- Enable or disable the Rapid Pass Card feature of Rabbit function on GCM
- Garmin Pay: How to pay by Rabbit function on Garmin x Rabbit correctly?
- Is there any maximum value that can top up to Rabbit function on Garmin x Rabbit watch?
- How to check remaining value balance in Rabbit function on Garmin x Rabbit?
- How to check my Rabbit’s transaction?
Troubleshooting
- Garmin x Rabbit cannot be scanned at the ticket gate reader at BTSor any other Rabbit readers.
- If your Garmin x Rabbit battery drains before you leave from the ticket gate.
- If Rabbit function expired on Garmin watch
- When I re-login to Garmin Connect, do I need to setup the Rabbit function again?
Repair
Refund, Resell and Device lost
- How can I cancel/ refund Rabbit function on the watch?
- If resell Garmin x Rabbit watch or give a used Garmin x Rabbit watch to another user, Rabbit function is available for new user?
- My Garmin x Rabbit watch got lost, can I refund remaining value?
- If I found my lost Garmin x Rabbit watch and I have already requested to refund. Can I cancel refund request?
- If I send Garmin x Rabbit to repair when I am not located in Thailand? How about the remaining value?