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Garmin eLog App Disconnecting From Garmin ELD Adapter

Ensure your Garmin eLog App and Garmin eLog ELD firmware are up to date if you have reconnection issues between the Garmin eLog App and the Garmin eLog ELD. See Software Update and Version of the Garmin eLog ELD and App for the update process.

If the ELD adapter becomes disconnected while updating software, power cycle the ELD adapter and re-attempt the update until successful.

The Garmin eLog App on dēzl™ Devices can Only be Updated with Wi-Fi. See the Appropriate FAQ Below for Instructions.

dēzl™ 780 and dēzlCam™ 785: Wireless Map and Software Update Instructions
dēzl™ OTR800, dēzl™ OTR810, dēzl™ OTR1000, and dēzl™ OTR1010: Wireless Map and Software Update Instructions

Additional Android Troubleshooting:

See Enabling Permissions in the Garmin eLog App.

Android 8 and Newer

Allow background activity in the eLog App info.

Steps may vary by device. Consult your device's manual if the steps below do not match.

1. Touch Settings

2. Touch Apps

3. Touch eLog

4. Touch Battery

5. Ensure Allow background activity is enabled

Android 6 and 7

Remove the eLog App from power savings. See your device's manual for instructions.

FMCSA is your central point of guidance for regulations.