Exported IFTA or Saved RODS Reports Not Found in the Folder When Connected to a Computer

After exporting IFTA fuel reports or saving the RODS reports on a dēzl™ OTR800 or dēzl™ OTR1000, they can normally be accessed by connecting the device to your computer and navigating to the IFTA folder or HOSExports folder on the device's internal memory.

NOTE: A Windows computer must be used for these devices. See Automotive Device Compatibility with Garmin Mac Applications on macOS for more info. 

IFTA reports are generated in a comma separated value (.csv) file format. An application such as Microsoft Excel, Google Sheets, or another spreadsheet editor application which supports .csv files is required for opening and viewing jurisdiction summaries and trip reports when connected to a computer.

The reports will appear unreadable or may not open at all if using an application that does not support .csv files.

• See the IFTA section of the manual for the IFTA fuel reports export process.
• See Exporting and Saving a Record of Duty Status Report for instructions to save a RODS report to the device.
  • See Where RODS Reports Are Saved On The dēzl™ OTR800 Or dēzl™ OTR1000 for info on where to find the saved report.

If the Reports are Missing or the Folder is Empty After Exporting the Logs, Take the Following Steps:

1. Unplug the dēzl™ from the computer

   • If the device is still powered on, press and hold the power button for 2-3 seconds, then touch Power Off.

2. Wait a few moments, then press the power button to turn the device back on

3. Once the device starts up to the main menu (Where To?/View Map), plug the device back into the computer

4. Open the device drive

5. Open Internal Storage

   • See Viewing Exported Jurisdiction Summaries and Trip Reports for instructions on finding IFTA fuel reports on the computer.

   • To find saved RODS reports on the computer:

     1. Open the Android folder

     2. Open the data folder

     3. Open the com.garmin.pnd.eldapp folder

     4. Open the files folder

     5. Open the Reports folder

     6. Open the HOSExports folder

The log files should now appear in the folder.

If the files still do not appear, turn the computer off completely, then power it back on and try viewing the files again.