Use the USB port on the face of the radio itself beneath the buttons on the right side.
No other port in the vehicle will work.
Select your product to confirm this information applies to you
Software Update SD Card not Recognized by a Chrysler, Dodge, or Jeep Uconnect System
See the Troubleshooting below if your vehicle is not recognizing the Software Update SD card or no prompts are appearing after inserting the card.
Note: It may take up to 15 minutes for your vehicle to recognize the SD card.
1. Turn off the vehicle and remove the keys
- The fob will need to be removed from the proximity of the vehicle if it has a keyless ignition system
2. Open and close the driver's door
3. Make sure all vehicle lights are off
4. Wait at least 5 minutes
5. Start the vehicle
Contact Product Support if the issue continues.