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Why Is My Training Status Not Updating on My Garmin Device?
The training status feature not updating on your Garmin device, or receiving no training status, can be due to a few different reasons. This FAQ is designed to outline the requirements to receive updates.
Requirements to Receive an Updated Training Status
Ensure That You Are Recording Qualifying Activities Frequently Enough
The device needs approximately two weeks of training history that include activities with running or cycling VO2 max, to determine your training status.
NOTE: Watches compatible with HRV Status no longer need a VO2 Max estimate generated in order to get Training Status. However, for best results we do still recommend getting a VO2 Max Estimate.
Do Cycling Activities Recorded Using a Cycling App Count?
Activities uploaded from the following apps will count towards your Training Status as long as you meet the requirements mentioned above, and have an activity of the correct type on your Garmin® device:
Tacx Training™ app
Zwift
ROUVY
TrainerRoad
Before your Garmin Connect™ account can analyze Tacx or third party activities, a cycling activity needs to be uploaded from a Training Status capable device and a cycling VO2 Max must be established. After an activity has been uploaded from a training app, you will need to sync your training status device with your Garmin Connect account for Training Status to update on the Garmin device then sync back to your account.
I’ve Confirmed I Am Meeting the Requirements Above But I Am Still Having an Issue
If the Training Status is still not updating this is likely due to not meeting certain criteria during your recorded activities. Training Status requires updated assessments of your fitness level, including a regular update of your VO2 max estimate.
What Can I Do to Consistently Update the Training Status on My Device?
It takes about a week of use to establish a Training Status on your compatible Garmin device. By following the tips below, you should consistently receive an updated status.
For running activities, run outdoors once to twice a week at a heart rate higher than 70% of your maximum heart rate for 10 consecutive minutes. Falling below the 70% threshold may result in incorrect VO2 max readings. Remember that indoor runs will not generate or update your Training Status.
For bike rides, ride either indoors or outdoors using a power meter and with a heart rate higher than 70% of your maximum heart rate for at least 20 minutes, at least once a week.
For devices that support it, ensure that you are not using the UltraTrac™ mode for GPS. Devices in UltraTrac mode will not be able to update VO2 max and Training Status. See your owner's manual for instructions on changing the GPS settings.
Record all your fitness activities on your device. This will allow it to learn about your performance.
Your device can only be associated with one Garmin Connect account to see updates in Garmin Connect. If you believe your device is associated with more than one account see the next section.
After the initial week training status will update anytime there is a change in training, whether it be higher intensity during runs and rides, or from a lack of new data due to taking a break. If there is no new data you may see your training status decline to the point of starting back in the "No Status" state.
I Believe My Device Is Associated With More Than One Garmin Connect Account
When a device is added to two different Garmin Connect accounts at once, it will no longer sync biometric data (VO2 max, Training Status/Load, step data, etc.) to any other accounts to which it had been previously connected. This can occur if you have let a friend, family member, or coach use the device or if you have created multiple Garmin Connect accounts (due to having multiple email addresses or misspelling an email address when creating an account).
NOTE: iCloud email addresses are seen as separate email addresses by Garmin Connect and are not interchangeable when signing into your Garmin Connect account. If you find that you are able to sign in to Garmin Connect with your @icloud.com email address but you can also sign in with your @me.com or @mac.com email address, this means you have created more than one Garmin Connect account.
To resolve this issue you will need to remove the device from all associated accounts and then add it to your primary account again. Chose an option below to reveal instructions to do this:
Select the image of the Garmin device that you want to remove.
Select (upper right corner).
Select Remove Device.
Acknowledge the message by confirming your selection.
NOTE: The watch will still be paired under the Bluetooth settings of the smartphone. You must remove the watch from these settings as well. Your settings may vary based on the model of your phone. Consult your owner's manual for specific steps.
Android: Access the phone's Bluetooth settings and select PairedDevices,then select next to the Garmin device you are removing and select Unpair.
iOS: Access the phone's Bluetooth settings, select next to the Garmin device you are removing, then select Forget This Device.
In the Garmin Connect app, select Add Device from the Garmin Devices section.
Choose your device.
Place your Garmin device into pairing mode; this allows the Garmin Connect app to find it
This setting is typically found under Settings > Bluetooth or Phone > Pair Mobile Device or Pair Phone. Refer to your owner's manual for specific steps.
Edge devices: If you only see "Smartphone" select it and then select the option to Forget Phone. You will now see the option to Pair.
From the Garmin Connect app select Start or Connect it.
Input the six-digit code from the Garmin device into the prompt on the phone.
Follow the on-screen prompts to complete the setup of your device.
A data sync should occur during this process and your device should display a green dot from the My Day view of the Garmin Connect app indicating a connection with your mobile device.
My Device Syncs Through My Computer
Remove the device from our Garmin Express™ program: