Updating a Garmin Fleet Device with Garmin Fleet Updater

Before updating your device, you will need to download and install Garmin Fleet Updater onto your computer.

1. Visit https://download.garmin.com/omt/fleet/GarminFleetInstaller.exe to install the Fleet Updater tool.

• Garmin Fleet Updater is not compatible with Mac OS X
• Garmin Fleet Updater and Garmin Express cannot run at the same time
  • Both programs can be installed on the same computer

• Garmin Express must be fully closed from the system tray to launch Garmin Fleet Updater
• See Preventing Garmin Express from Running in the Background on a Computer, or view the below example  

2. Click Download for Windows from the Fleet Updater home page.

3.  When the Pop-up to Run or Save appears, choose to Save. 

4.  After the application has saved to your computer, another pop-up will appear to Run or Open folder.  Select Run.  

See Opening a Downloaded File on Windows for help finding the download file on your computer.

5.  Agree to the terms and conditions, and click Install. 

6. Click Launch

The device needs to charge before connecting to a computer. Charge the device using the vehicle power cable or an AC Adapter. See Using Third-Party AC Chargers, Cables, and Other Accessories with Garmin Automotive Devices.

Power requirements include:

• The battery level of all devices need to be updated to a level of at least 50%
• USB Cables to connect all devices to PC or Powered USB hub
• Connection to a powered mount, or powered USB hub providing 2A, 5V of power

Connect your Garmin device to the computer with the included micro USB cable.

• Garmin Fleet Updater can update maps and software on up to 10 devices at once
• Use a recommended USB hub if you have more devices than USB ports

See Types of USB Cables Used to Connect Automotive Devices to the Computer to find out what cable you need.

Desktop:

Laptop:

1. Garmin Fleet Updater will launch and instruct to connect the device. 

2.  Click Install Updates.

• Up to 10 devices can be connected at one time to update software
• It is recommended to plug in multiples of the same type at one time in order to improve time efficiency

3.  Accept License Agreement terms, and click Continue.

1. Garmin Fleet Updater will begin the download process to your devices.

2  A prompt is provided to disconnect and reboot to complete the update. 

Note: Disconnecting the device or shutting down the computer before the update completes will cause an error and may make the device unusable.

3.  Unplug all units from the computer.

• The prompts displayed on the devices may be different depending on their operating system
• Proceed with installing the updates to the device

Updating Android OS based devices:

• • Upgrade completion for individual devices is ready
  • Press the power button if the screen has gone black

• • A software update notification will appear
  • Touch Restart and Install and then touch OK

• • A pop-up confirming system updates will appear
  • Touch OK

• • The device then indicates it is ready to update.

• • The screen will indicate Installing System Updates.

• • The device will reboot and indicate Android is upgrading

• • The device will return to the home screen once complete

Note: Locale and language settings may need to be reset after a firmware update. 

1. If there is not enough space available on your devices, Garmin Fleet Updater will begin the download process to receive the information able to be stored on the device. 

2. Action Required is listed in the Status bar once it has received the information.

3.  Clicking the Action Required button provides a pop-up. 

4.  Use a Memory Card or Choose a Region options are provided.

Choosing to use a Memory card:

• Using a 4-8 GB microSD card will install the Full Map file on the SD card and remove existing maps from the device
• Can support a microSD card up to 32 GB

Choosing to install a region:

• A list of regions will appear if you select to choose a region

• Some voice-activated navigation capabilities will be lost if you choose a region

• Garmin Fleet Updater will continue the installation process until it completes