The Touchscreen on My Lily Smartwatch is Not Responding

If the screen on your Lily® watch is not responding to touch the watch will need to be replaced by Garmin. You can request an exchange using the following tool: Garmin's Online Exchange for the Lily Smartwatch

IMPORTANT: The Garmin exchange tool is only available in select countries and an exchange fee may apply when submitting a request to replace your device. Refer to the drop-down list in the exchange link for details. Contact your local Garmin Product Support office for assistance if your country is not listed.