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Returning the Index Smart Scale Series to Setup Mode

When setting up the Index Smart Scale series, you can return your device to setup mode or change your setup method by performing a factory reset.

NOTE: Resetting the device to factory default values does not delete information saved to your Garmin Connect account.

To perform a factory reset on the Index Smart Scale series, locate the RESET button on the underside of the scale, hold RESET for 5 seconds.

When the factory reset is successful, the display will completely light up and then two circular arrows along with the WiFi icon will briefly appear for a few seconds. When in this state, the Garmin servers are disassociating the scale with any associated Garmin Connect accounts. All user data stored on the scale is also being erased.

Once the arrows and WiFi icon are no longer visible on the screen, the wrench and the three flashing wireless setup icons will appear. It is at this point that the scale has successfully completed a factory reset.