
Select your product to confirm this information applies to you
Pairing a Garmin Dash Cam with Multiple Phones
Your Garmin Dash Cam device has the ability to be paired using the Garmin Drive app on multiple phones.
NOTE: Pairing is not possible when actively connected to another phone.
While actively connected to multiple phones, the ability to connect to Wi-Fi to view the Live View is limited to one phone at a time.
If you get an error message in the Garmin Drive app (shown below), you'll need to:
- Disconnect the dash cam from the phone it's currently paired to (you can just turn off the phone or toggle Bluetooth off).
- Then, pair to the other phone.
- Once paired to the second phone, turn on the Bluetooth or power on the first phone.
- The dash cam will then show as paired on both phones.
Drive App Messages:
"Your Dash Cam is connected to a different mobile device."
- These connection messages may also occur when the Garmin Drive app sees that there was a previous successful connection to a different phone or previous failed pairing to any phone.
- If Continue does not lead to a successful pairing, see the Level 2 or 3 steps linked here: Bluetooth Garmin Dash Cam and Garmin Drive App Troubleshooting.
"The Dash Cam failed to load the video stream"
- While actively connected to multiple phones, the ability to connect to Wi-Fi to view the Live View is limited to one phone at a time.
"Remote Connection" may also appear when the dash cam is connected to another phone.
