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Why do I get an Error Message when Attempting to Purchase Databases on flyGarmin for a GTN/GTN Xi?

Aircraft is showing one of these system ID's: 343005C9C744D, 343006298A256, 343005AD9572F, 343005E25AA15, 343005B04646D, 3430054B6450A

  • A GTN™ or GTN™ Xi GPS navigator with one of the system IDs mentioned above indicates that your configuration module has failed or is not installed correctly.

What is a System ID?

  • The system ID is generated by a configuration module that is part of the back plate.  The system ID is a unique number that is not repeated in other aircraft.

How to Find Your System ID:

  • The system ID can only be found while sitting inside the aircraft.
  • On the GTN or GTN Xi:
    1. Select System.
    2. System Status.
    3. The system ID will be listed at the top of the page.

Solutions

  • Certified Aircraft:
    • You will need to visit a Garmin Aviation Dealer so that they can investigate your GTN/Xi's configuration module and generate a new system ID.
  • Experimental Aircraft:
    • Visit a Garmin Aviation Dealer to investigate your GTN/Xi's configuration module or contact Garmin Aviation Support.
  • See How can I Find a Garmin Aviation Dealer? for assistance with locating a Garmin Aviation Dealer in your area.

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