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Alpha 10 Dog Tracking Handheld Will Not Power On
If an Alpha® 10 dog tracking handheld freezes, reboots, or will not power on at all, there are a few things that can be checked to resolve the cause of the issue.
Before attempting the steps below, check to make sure your device has the latest software updates installed. Instructions for updating your device can be found at the following link:
If the issue persists, try the troubleshooting steps below to try and resolve the issue.
Device Will Not Boot Up or Freezes During Boot Up/Use
In the event the Garmin device freezes or does not power on, try a soft reset.
- Soft Reset: Press and hold the power button for up to 60 seconds or until the device powers off. After the device fully powers down, power it back on.
The Alpha 10 handheld may need to be plugged into a power source during the soft reset if it still won't unlock or power on.